Some angry travellers complained to Britain's Press Association that they had already noted bogus activity on credit cards that had been used to make British Airways bookings during the time when the breach was undetected.
BORK-PRONE AIRLINE British Airways (BA) has suffered a hack that saw the financial details of its customers stolen.
It added on its website that the stolen data did not include travel or passport details.
British Airways announced that it was probing a massive theft of customer data from its website and mobile app.
The airline says personal and financial details of customers making bookings over the period were compromised. The police and the relevant authorities have also been notified about the incident, it said. Fortunately, neither passport nor travel information was exposed to the hackers. The official posted statement did not mention any number of affected customers, but company statements made to news outlets including CNBC and Sky News said the number was 380,000.
BA said it is in the process of contacting all affected customers. Paul Lipman, chief executive of cybersecurity company Bullguard, said customers' credit data was "almost certainly up for sale on the dark web as we speak".
The airline was hit by a "very sophisticated malicious criminal attack" on its website and app between 21 August and 5 September.
Which? said it was "vital" BA moved quickly to ensure affected customers get clear information and what steps they need to take to protect themselves.
British Airways apologized to customers for the incident.
Chris Boyd, lead malware analyst at Malwarebytes, told IT Pro that it's fortunate BA has been able to give a specific time and date range for the data breach.
You'll also want to check your card statements for suspicious activity or purchases online - in particular small amounts just in case they are testing your card before a larger transaction is placed online.
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