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HP recalls computer batteries due to fire and burn hazards

06 January, 2018, 02:00 | Author: Lydia Fleming
  • HP recalls computer batteries over fire risk

"We are taking immediate action to address this issue including a voluntary recall and replacement of the batteries".

HP has issued a battery recall notice for a number of its laptops and mobile workstations sold over the last two years due to concerns that the battery inside these machines could be unsafe and a fire hazard.

The firm says (via Digital Trends): "If the validation process identifies a battery as being eligible for replacement, the BIOS update should be applied, and the system should be rebooted".

Global PC and printer giant HP Inc has issued a worldwide voluntary recall of 50,000 Lithium-ion batteries sold as accessories or used as replacements through HP or an authorised HP service provider over the danger of fire and overheating.

These batteries were included with select units sold around the world between December 2015 and December 2017, according to the company.

Customers should go to www.HP.com/go/batteryprogram2018 to see if their battery is included in the recall.

Affected models include HP ProBook, HP ZBook, HP x360, HP Envy m6, HP Pavilion x360 laptops and more.

The recall affects about 50,000 machines sold in the USA, in addition to about 2,600 in Canada.

Consumers are encouraged to immediately stop using these batteries and to visit the Health Canada website to recall the HP batteries to determine if their product is covered and to order another free battery, if applicable.



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