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Passenger mix-up forces 'flight to nowhere' to turn around

28 December, 2017, 01:03 | Author: Rachael Silva
  • Tokyo bound jet returns to Los Angeles after crew find passenger had boarded wrong flight

An airline says a Tokyo-bound flight returned to Los Angeles hours into the journey after the crew discovered that one of the passengers had boarded the wrong plane. "A flying first for me: 4 hours into an 11 hour flight and we are turning around because a have a passenger who isn't supposed to be on this plane".

The tweet-happy model shared details of the freaky flight on Tuesday (26Dec17) night with her followers, explaining that she and her husband were supposed to be headed from Los Angeles to the Japanese capital, but instead the flight turned around after four hours and headed home - landing back at Los Angeles Airport (LAX) eight hours after it departed.

"As part of the airline's security procedure, the pilot in command chose to return to the originating airport, where the passenger was disembarked", the airline said in a statement.

Chrissy Teigen and John Legend weren't all smiles Tuesday night.

All Nippon Airways confirmed per NBC News that the passenger had boarded the wrong flight and, after informing the pilot, the flight was turned around.

"We apologize to all of our passengers on Flight 175; we failed to deliver the customer service we strive for", the airline tweeted Wednesday.

After landing back at LAX, things got even more interesting and Teigen held it together by Tweeting every second of her adventure.

Passengers were outraged after already travelling for four hours, out of an eleven-hour flight. Although police haven't said exactly what the mix-up was, Teigen tweeted the unauthorized person had a United ticket, they were on ANA. "We are on ANA", she wrote. The total time for the flight to take off and return was just over eight hours.

When the plane finally landed- in its original origin, Teigen cracked: 'LAX - LAX flight complete. "150 people have been majorly inconvenienced, please, just tell me", she tweeted.

The Police Department said it was alerted and units were requested to stand by at the gate. "So basically the boarding pass scanner is just a beedoop machine that makes beedoop noises that register to nowhere", she added.



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